Refund policy

Refund Policy

Damaged, defective, incorrect or mislabelled orders

If your order arrives damaged, defective, incorrect or mislabelled, contact us within 14 days of delivery. Include your order number and photos of the item. We'll arrange a replacement or refund where appropriate.

Size and change of mind

Every La-Br-At product is made to order specifically for you. For that reason, we generally cannot accept returns or exchanges for incorrect size selection, change of mind or buyer's remorse.

Please check the relevant size guide before ordering.

How to contact us

Email us at La-Br-At47@proton.me with your order number and photos, or use the contact form on our website.

This policy does not affect any rights you have under applicable consumer law.